Shipping policy

Thank you for purchasing from Blancien. Please read the delivery details below:

Processing Time: All physical orders are processed within 1 to 2 business days after receiving your order confirmation.
Shipping & Delivery: Since our physical items are fulfilled through third-party Courier partners , delivery typically takes 3 to 7 business days depending on your location.
Tracking: Once your order has been dispatched, you will receive a tracking link via email to monitor your shipment's progress.
Damaged or Incorrect Items: If your item arrives damaged or you receive an incorrect product, please contact us within 48 hours of delivery with clear photos so we can assist you with a replacement or resolution.

Delivery Method: Ebooks are delivered digitally. After your purchase, you will receive an email with a download link or instructions to access your file immediately.
Delivery Time & Access: Ebooks are available instantly after purchase. If you don’t see the email within 30 minutes, please check your spam or junk folder. If you have trouble downloading or opening your file, contact us and we’ll assist you promptly.
No Refunds: Due to the nature of digital products, no refunds or cancellations are available for ebooks once the purchase is complete.